GENERAL CONDITIONS

In this legal notice, the user can find all the information concerning the legal conditions that define the relationship between the users and the person in charge of the web page accessible at the URL address https://jptroextract.com/ (hereinafter the web site), which SiArt S.à.r.l. makes available to Internet users.

Use of the website implies full acceptance of each and every one of the provisions included in this legal notice. Therefore, the user of the website must read this legal notice carefully each time he/she intends to use the website, as the text may be modified at the discretion of the owner of the website, or as a result of a change in legislation, jurisprudence or commercial practice.

1.- CONTACT DETAILS OF THE PERSON RESPONSIBLE FOR THE WEBSITE AND CONTACT INFORMATION

Website owner and contact information:

This website is owned by SiArt S.à.r.l.

SiArt S.à.r.l (Swiss Company) registered office Headquarter: Avenue de Rochettaz 59, 1009. Pully. Switzerland.

CHE-112.300.099

Contact phone Company: 0041 78 645 66 38

Contact Person: Mr. Puig

Email: info@siart.swiss

OUR SUBSIDIARY IN SPAIN:

Branch in Spain: SiArt S.à.r.l, Sucursal en España.

Head office: Avda. Costa Blanca 22. Floor 21ºC, block 2. 03540. Alicante. Alicante. Spain.

TAX IDENTIFICATION NUMBER: W0088942H

2.- GENERAL TERMS

This website is the property of SiArt S.à.r.l. (Swiss Company), hereinafter referred to as SiArt S.à.r.l.

SiArt S.à.r.l. offers this website, including all information, tools and services available on this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing anything from us, you are participating in our “Service” and agreeing to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the Site, including, but not limited to, users who are browsers, suppliers, customers, merchants and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use the services.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on WordPress and WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. The company that works with us to carry out our e-commerce is: Payrexx.com.

3.- ONLINE STORE TERMS AND CONDITIONS

By agreeing to these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any minor in your care to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not, in the course of using the service, violate any laws in your jurisdiction (including, without limitation, copyright laws). Our products are strictly for external use only.

Any breach or violation of any of the terms will result in immediate termination of your services.

Leaving our website will result in termination by us:

Disclaimer: If we have a search link to a website where we sell products or have product information, you are leaving the www.jptroextract.com website. Links to any informational website are provided solely as a service to our users. The link provides additional information that may be useful or interesting and does not necessarily have to be part of the promotion, sale or distribution of products sold directly by SiArt S.à.r.l. This link does not constitute an endorsement of these organizations. Except for our corporate website: www.siart.swiss, which is directly linked to www.jptroextract.com.

4.- TERMS AND CONDITIONS

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of or access to the service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are for convenience only and shall not limit or affect these terms.

5.- WEBSITE CONTENT

The language used by the owner on the website will be English, French and Spanish. SiArt S.à r.l. is not responsible for the non-understanding or misunderstanding of the languages of the website by the user, nor for its consequences.

SiArt S.à.r.l. may modify the contents without prior notice, as well as delete and change them within the website, as well as the way in which they are accessed, without any justification and freely, without being responsible for the consequences that the same may cause to the users.

It is forbidden to use the contents of the website to promote, rent or spread advertising or information of its own or of third parties without the authorization of SiArt S.à.r.l, or to send advertising or information using for this purpose the services or information made available to the users, whether the use is free or not. The links or hyperlinks that third parties include in their web pages, directed to this web site, will be intended for the opening of the complete web page, without being able to express, directly or indirectly, false, inaccurate or confusing information, nor to engage in unfair or illegal actions against SiArt S.à r.l.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

6 – SHIPPING. CHANGES IN SERVICE AND PRICES

The estimated delivery time for shipments within the Spanish peninsular territory is 1 to 3 working days. In the Balearic Islands, Canary Islands, Ceuta and Melilla the estimated delivery time is 2 to 4 working days. The estimated delivery time for countries belonging to the European Union and Switzerland is 5 to 10 working days. The company is not responsible for delays in shipment due to causes beyond its control, such as delays caused by the Covid-19 pandemic or any other geopolitical circumstance.

The prices of our products are subject to change without notice. We reserve the right, at any time, to modify or discontinue the service (or any part or content thereof) without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

7 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online on the website. These products or services may have limited quantities and can only be returned or exchanged in accordance with our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of a color on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed by you. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by distributors, resellers or dealers.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can process your transactions and contact you if necessary.

For more details, please see our return policy.

9.- USER FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you make certain specific submissions or, without a request from us, you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, “Feedback”), you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use in any medium the Feedback you send to us. We do not and will not have any obligation (1) to keep the Comments confidential; (2) to pay compensation for the Comments; or (3) to respond to the Comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments do not violate the rights of any third party, including copyrights, trademarks, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or computer viruses or other malicious software that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or any third party as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

10. – PERSONAL INFORMATION

Your submission of personal information through the Store is governed by our Privacy Policy.

11. – ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time and without notice (including after you submit your order).

We do not undertake to update, amend or clarify any information on the Service or any related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date applied to the Service or any related website shall be deemed to indicate that all information on the Service or any related website has been changed or updated.

12. – SECURITY MEASURES

The personal data provided by the user may be stored in databases, whether automated or not, which are the exclusive property of SiArt S.à.r.l., which assumes all technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of the regulations in force on the protection of personal data.

13.- LIMITATION OF LIABILITY. EXCLUSION OF GUARANTEES

Access to the site and the unauthorized use of the information contained therein are the sole responsibility of the user. SiArt S.à r.l. will not be responsible for any consequences, damages or prejudices that may result from such access or use. SiArt S.à.r.l. is not responsible for any security errors that may occur or for any damage that may be caused to the user’s computer system (hardware and software), or to the files or documents stored on it, as a result of:

– The presence of a virus in the user’s computer used to connect to the services and contents of the website.

– A malfunction of the browser.

– And/or the use of non-updated versions of the latter. SiArt S.à r.l. is not responsible for the reliability and speed of the hyperlinks that are incorporated into the web for the opening of other people. SiArt S.à.r.l does not guarantee the usefulness of these links, nor is it responsible for the contents or services that the user may access through these links, nor for the proper functioning of these websites. SiArt S.à r.l. will not be responsible for viruses or other computer programs that deteriorate or may deteriorate the computer systems or equipment of users when accessing its website or other websites accessed through links on this website.

We do not guarantee that your use of our service will be uninterrupted, timely or error-free.

You agree that, from time to time, we may withdraw the service for indefinite periods or cancel the service at any time without notice.

You expressly agree that your use of or inability to use the Service is at your own risk. The service and all products and services provided to you through the service are provided (except as expressly provided by us) on an “as is” and “as available” basis for your use, without any representations, warranties or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, fitness for a particular purpose.

SiArt S.à.r.l, or our directors, employees, affiliates, agents, contractors, interns, suppliers, service providers:

Our liability will be limited to the maximum extent permitted by law.

14.- LEGAL INCONSISTENCY

In the event that any provision of these Terms of Service shall at any time be determined to be invalid or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed severable from these Terms of Service, such determination not affecting the validity of the remaining provisions.

15. TERMINATION

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms of Service are effective until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our website.

If, in our sole judgment, you fail to comply, or we suspect that you have failed to comply, with any of the terms or provisions of these Terms of Service, we may also terminate this Agreement at any time without notice to you and you will remain liable for all amounts due up to and including the date of termination; and/or as a result, we may deny you access to our Services.

16. PROHIBITED USES

In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any international, federal, state or local regulation, rule, law or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others ; (e) to harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or other malicious code that will or may be used in a manner that affects the functionality or operation of the Service or any associated website, other websites or the Internet; (h) collect or track the personal information of others; (i) spam, phish, pharm, pre We reserve the right to terminate your use of the Service or any associated website if you violate any of the prohibited uses.

17. COMPLETENESS OF AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this Site or regarding the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, all prior versions of the Terms of Service).

In connection with any changes to the Terms of Service, any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

18.- REFUND REQUESTS AND RETURN POLICY

You have 15 days to request a refund. After purchasing the products, the consumer has the option to return them, but we will only replace the items if they are defective or damaged. If you wish to exchange it for the same item, please send us an email to the following address: info@siart.swiss. The cooling-off period begins on the day following receipt of the product by the consumer or by a representative pre-designated by the consumer and known to SiArt S.à.r.l.

Please contact us by e-mail if you wish to request a refund. No refunds will be considered after 15 days.

During the cooling off period, the consumer will treat the product and the packaging with care. Keep it in proper storage conditions. He will open the package or envelope in which the product arrived only to the extent necessary to judge whether he wishes to keep the product. But if its contents are opened or the seal of the package is broken, users will be deemed to have accepted the product. If you wish to execute the right of withdrawal, you will return the product in the original or similar packaging and wrapping to SiArt S.à.r.l., in accordance with our instructions, after making a request for reimbursement. If the consumer exercises his/her right of withdrawal, he/she will not have to pay more than the cost of returning the product. If the consumer has made a payment, SiArt S.à r.l. will refund this amount as soon as possible, but at the latest within 15 days after the withdrawal or after the return. In order to make your return, we need a receipt or proof of purchase, which will help us to more quickly verify the order you have placed in our database.

Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you whether your refund has been approved or rejected and why (non-compliance with any of our return policies listed here).

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within the time frame indicated above.

If you have not yet received a refund, first recheck your bank account. Then contact your credit card company. It may take some time for your refund to be officially posted. Then contact your bank. Often there is a processing time before the refund is posted. If you have done all of this and still have not received your refund, please contact us at info@siart.swiss.

Only regular priced items can be refunded. Sale items cannot be refunded.

To return your product, you must send it by mail to Avenue De Rochettaz 59, 1009, Pully, Switzerland.

You will be responsible for paying your own shipping costs for the return of your item. Shipping charges are not refundable, unless you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes for the exchanged product to reach you may vary depending on where you live.

You may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

19.- USE OF “COOKIE” TECHNOLOGY

The website may use cookies or similar technologies that will be governed by the provisions of the cookie policy, accessible at any time and respecting the confidentiality and privacy of the user, forming part of this legal notice.

20. – BROWSING

Internet servers may collect non-identifiable data, which may include IP addresses and other data that cannot be used to identify the user. Your IP address will be stored in the access logs automatically and for the sole purpose of enabling transit over the Internet. It is necessary for your computer to provide this IP address when browsing the Internet so that communications can be made. Likewise, the IP address may be used to establish statistics, anonymously, on the number of visitors to this website and their origin, in a way that is completely transparent to your browsing.

21. – INTELLECTUAL AND INDUSTRIAL PROPERTY

The user knows and accepts that all the contents and/or any other element of the website are the property of SiArt, and undertakes to respect the intellectual and industrial property rights held by SiArt S.à.r.l. Any use of the website or its contents must be exclusively for private purposes. Any other use that involves copying, reproduction, distribution, transformation, public communication or any other similar action, of all or part of the web content, is reserved exclusively for SiArt S.à.r.l., for which reason no user will be able to carry out these actions without prior written authorization from SiArt.

22.- APPLICABLE LEGISLATION AND COMPETENT JURISDICTION

This legal notice shall be interpreted and governed in accordance with the legislation of the Swiss Confederation for any controversy that may arise from access to or use of the website and its services. SiArt S.à.r.l and the user, with express renunciation of any other jurisdiction, therefore submit to the courts and tribunals corresponding to the domicile of the owner of the website.

23.- CHANGES TO THE TERMS OF SERVICE

You can consult the most recent version of the terms of service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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